7 Best Practices for Commercial Cleaning in Banks

Maintaining cleanliness in a bank is crucial for ensuring a professional appearance, fostering customer trust, and meeting strict hygiene and security standards.

Banks are high-traffic areas where maintaining a spotless and sanitary environment is essential.

This guide outlines the best practices for commercial cleaning in banks, addressing unique challenges and offering practical solutions.

Why Is Commercial Cleaning Important in Banks?

• Professional Image: A clean bank instills confidence and reflects positively on the institution’s reputation.
• Health and Safety: High-touch surfaces like ATMs, counters, and door handles can harbor germs and bacteria.
• Compliance: Banks must adhere to strict industry regulations and standards regarding hygiene and safety.

What Are the Key Areas to Focus on When Cleaning a Bank?

Cleaning in a bank requires special attention to high-touch and high-traffic areas, including:

1. Lobby and Reception Area:
   • Dust and sanitize furniture, counters, and displays.
   • Vacuum carpets or mop hard floors to remove dirt and debris.
   • Clean glass doors and windows to maintain a polished appearance.
2. ATMs and Self-Service Kiosks:
   • Disinfect ATM keypads, touch screens, and surrounding areas regularly.
   • Remove smudges and fingerprints for a pristine look.
3. Teller Counters:
   • Wipe down counters and partitions after each shift.
   • Sanitize cash trays and customer writing stations.
4. Employee Workstations:
   • Dust desks, keyboards, and monitors.
   • Empty trash bins and clean telephones and office equipment.
5. Restrooms:
   • Clean and disinfect toilets, sinks, and floors.
   • Stock soap, paper towels, and other hygiene supplies.
6. Vault and Back Office:
   • Vacuum or sweep floors and sanitize handles and keypads.
   • Pay extra attention to keeping sensitive areas free of dust.
7. Break Rooms:
   • Clean countertops, appliances, and tables.
   • Empty and sanitize trash bins to prevent odors.

7 Best Practices for Bank Cleaning

1. Use Specialized Cleaning Products

• Select non-toxic, environmentally friendly cleaning agents to protect the health of employees and customers.
• Use disinfectants proven to kill germs on high-touch surfaces, particularly those with frequent customer interaction.

2. Follow a Daily Cleaning Schedule

• Establish a structured cleaning routine, including multiple cleanings during business hours for high-traffic areas.
• Perform a deep cleaning after operating hours to avoid disrupting banking activities.

3. Focus on High-Touch Surfaces

• Regularly disinfect surfaces such as:
  • Door handles and railings
  • ATM keypads and screens
  • Countertops and cash handling areas
  • Elevator buttons

4. Ensure Security During Cleaning

• Train cleaning staff to adhere to security protocols, such as restricted access to vaults and sensitive documents.
• Supervise after-hours cleaning and ensure staff is trustworthy and vetted.

5. Implement Hygiene Stations

• Place hand sanitizers near ATMs, teller counters, and entry points.
• Encourage both employees and customers to practice good hygiene.

6. Monitor Air Quality

• Maintain HVAC systems and replace air filters regularly to ensure clean air circulation.
• Use air purifiers in high-traffic areas to reduce airborne contaminants.

7. Train Staff on Best Practices

• Educate cleaning personnel about the unique requirements of cleaning a bank.
• Include training on handling sensitive equipment, adhering to security measures, and using cleaning products safely.

How to Handle Challenges in Bank Cleaning?

1. High Traffic and Usage

• Schedule multiple cleaning rounds during peak hours.
• Use quick-drying solutions for floors and surfaces to minimize disruption.

2. Confidentiality and Security

• Hire cleaning staff from reputable agencies that conduct thorough background checks.
• Implement strict access controls to protect sensitive areas.

3. Long Operational Hours

• Clean during non-peak hours or after closing time.
• Coordinate with bank management to avoid interfering with operations.

FAQs About Commercial Cleaning in Banks

1. How Often Should Banks Be Cleaned?

• High-traffic areas and high-touch surfaces should be cleaned multiple times a day.
• Deep cleaning should be performed at least once a week.

2. What Cleaning Products Are Safe for ATMs and Screens?

• Use alcohol-based wipes or sprays designed for electronics to avoid damaging screens and keypads.

3. How Can Banks Prevent the Spread of Germs?

• Regular disinfection, coupled with accessible hand sanitizers, can help reduce the spread of germs.
• Encourage employees to follow hygiene protocols, including wiping down personal workstations.

4. Should Cleaning Be Outsourced or Done In-House?

• Outsourcing to professional cleaning services is often preferable, as they have expertise in handling the specific needs of commercial spaces like banks.

5. What Are the Risks of Neglecting Cleaning?

• Neglecting cleanliness can lead to health hazards, damage the bank’s reputation, and result in non-compliance with hygiene regulations.

Conclusion

Effective cleaning in banks goes beyond aesthetics; it ensures safety, compliance, and customer satisfaction. By focusing on high-touch surfaces, adhering to strict cleaning schedules, and employing trained staff, banks can maintain a spotless environment.

Whether done in-house or outsourced, a professional cleaning routine is key to creating a welcoming and secure space for both customers and employees.